Opus Property Management

TENANT PORTAL

Tenant Portal

Keeping a rental property in excellent condition is essential for protecting its value and keeping tenants satisfied. At Opus Property Management, we coordinate maintenance requests, oversee repairs, and ensure issues are addressed promptly before they become costly problems. Our proactive approach helps reduce long-term expenses while preserving the condition and appeal of your property. From routine maintenance to unexpected repair needs, we work with trusted vendors and qualified professionals to keep your investment performing at its best.

Legal Compliance & Record Keeping

Rental property ownership comes with important legal responsibilities. Staying compliant with landlord-tenant regulations, safety requirements, and documentation standards is critical to protecting your investment. Our team helps ensure your property operations remain organized and compliant through proper record keeping, documentation management, lease administration, and ongoing compliance oversight. We stay informed of industry requirements so you can focus on ownership with greater confidence.

Vacancy Reduction & Tenant Retention

Vacant properties generate expenses, not income. Our proven marketing, tenant screening, and retention strategies are designed to reduce vacancy periods and encourage longer tenant stays. By focusing on tenant satisfaction, responsive communication, and professional management, we help create stable occupancy and consistent cash flow. The result is fewer turnovers, lower leasing costs, and stronger long-term returns for property owners.

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Request Maintenance

There are two ways to request maintenance or repairs.

  1. Log in to your tenant account and complete a Service Request for maintenance or repairs.
  2. Call our 24 Hour Maintenance Hotline at 323-816-1221 to request maintenance.
    If it is an emergency, please call us immediately. (Note: If the situation involves a serious water leak, locate the main water valve in your rental home and turn it to the off or closed position.)

Before Requesting Maintenance

For faster resolution, review the following list of suggestions before calling maintenance. You can also find helpful maintenance tips and advice in your tenant account.

Smoke detector won't work when tested Monthly check and replace battery. Notify maintenance at once if not working.
Smoke detector beeps softly on and off Check and replace battery.
No power to plugs or switches Check breaker panel or fuse box. Check and reset.
Garbage disposal won't work Push reset button on disposal or use Allen wrench and turn.
No hot water Check thermostat on hot water tank. Is pilot light lit? Check breaker panel or fuses valve closed.
Hot water "TOO HOT" Check thermostat on tank and turn down.
Faucet or toilet leaks Turn off water fixture under sink, toilet at valve and notify maintenance.
Toilet plugged Try plunger. If still plugged call maintenance.
Sink plugged Remove hair from drain.
Heater not working Check thermostat. Check button or pilot lights. Furnace covers on correctly? Is pilot light lit? Breaker tripped?
Dishwasher won't drain Clean food out of bottom of dishwasher. Clean float. Rinse dishes before washing. Use jet dry once a month. Jet dry prevents water build up.
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Tenant Portal Login

Log in to your account to pay rent, submit maintenance requests, and access important documents.

Pay Rent

Make secure online payments.

Maintenance

Submit and track service requests.

Documents

Access important lease documents.